Sr Applications Sys Analyst
The primary purpose to support PeopleSoft FSCM applications productions and non-production databases. This support includes but not limited to; development, implementations, upgrades, and testing. This position is responsible for the daily production support of installed software, the on-call recovery procedures and documentation for such software, user and technical support, and technical project management responsibilities as assigned.
Behavioral Competencies
Develop Oneself- Pursue learning and self-development; actively seek feedback; transfer learning into next steps; set high standards of performance; drive for results and achievement.
Self-Confidence - Recognize own knowledge, skills, and abilities; respond to challenging situations with confidence; understand limits in self.
Self-Adaptability - Work in situations involving uncertainty, shifting priorities, and rapid change; deal constructively with mistakes and setbacks; demonstrate flexibility.
Innovative- Approach problems with curiosity and open-mindedness; offer new ideas, solutions and/or options
Business/Technical Competencies
Business Acumen - Understand the impact of the job within the institution; have and use cross-functional knowledge to understand interdepartmental connections. Maintain working knowledge of customer's business processes & operations.
Technical/Functional Expertise - Demonstrate technical proficiency required to do the job; possess knowledge in the profession; provide technical expertise to others. Maintain working knowledge of PeopleSoft FSCM. Stay abreast on business and technology trends to understand impact on service line portfolio.
Analytical- Gather relevant information systematically; break down problems into simple components; make sound decisions
Service Pillar Compentencies - PeopleSoft FSCM
Support PeopleSoft FSCM applications productions and non-production databases. This support includes but not limited to; development, implementations, upgrades, and testing. This position is responsible for the daily production support of installed software, the on-call recovery procedures and documentation for such software, user and technical support, and technical project management responsibilities as assigned. Technically stay abreast of new functionality and industry trends and standards.
Communication - The ability to express oneself clearly in conversations and interactions with others. Speaks clearly and can be easily understood while using appropriate grammar and choice of words in oral speech. Organizes and expresses ideas clearly in oral speech and maintains eye contact when speaking with others. Summarizes or paraphrases his/her understanding of what others have said to verify understanding and prevent miscommunication. This is key when gathering requirements, writing specifications and conducting meetings with customers.
Collaboration - The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support. This is key in order to devise a solution that is satisfactory with the customer.
Diagnostic Information Gathering: The ability to identify the information needed to clarify a problem or situation, seek that information from appropriate sources, and use skillful questioning to draw out the information. In addition, clear and concise knowledge of how the products PeopleSoft FSCM and third party applications work technically in order to solution issues in the production databases. Development of solutions deliverables are delivered timely.
Flexibility: Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things and is able to see the merits of perspectives other than his/her own. Demonstrates openness to new organizational structures, procedures, and technology. Switches to a different strategy when an initially selected one is unsuccessful. Demonstrates willingness to modify a strongly held position in the face of contrary evidence
Other duties as assigned
