IT Support Technician

The Application System Analyst provides support in the following areas: 1) analyzing and interpreting requirements specs 2) developing workflows, mappings and sessions for the platform components 3) providing support for production jobs 4) build knowledge of platform components 5) understanding of the Data Governance and Data Catalog components.
This person can communicate effectively with their customers, peers and management and is able to handle multiple tasks at one time.

REMOTE POSITION: MUST LIVE IN TEXAS

Platform Design
Participate with institutional departments to analyze and determine feasibility of the requirements and to design specifications which meet Platform best practices and guideline requirements. Provide problem-solving expertise including the development and testing of the proposed platform component solutions.

Platform Development
Expected to develop code to extract, transform and load data from source systems to targets using the Platform components. Must follow departmental and institutional guidelines/methodologies as well as platform best practices for development. They are expected to create, maintain and monitor jobs created in the platform. They are to create documentation and do testing of the solutions which includes the communication of activities between other teams and departments

Platform Administration
Actively participates and assists in the maintenance and support of the Platform components. Provide afterhours support (on-call) as needed for production processes. Follows all guidelines for support, change control, disaster recovery and security in all platform activities

Other duties as assigned