Project Director, Clinical Support Services
This position is responsible for facilitating project management and business process improvement activities for Clinical Support Services. Activities include data and process analysis, identification of solutions, participate in solution implementation, monitor results and suggest changes, as appropriate, with assigned projects and in collaboration with project team members and management. This position will provide a communication link between CSS department directors and the Director of Clinical Support Services Administration and the Vice President for Clinical Support Services.
Project Management: Develops,
analyzes, and manages department, division and institutional projects as
assigned.
• Develops project plans that
are strategically aligned, identifies key issues, problems, approaches,
performance metrics and resources required.
• Develops detailed work plans,
schedules, project estimates, resource plans, budgets and status reports.
• Conducts project meetings and
is responsible for project deliverables.
• Coordinates and schedules
resources to satisfy the project goals, including project milestones, cost
targets and product quality.
• Proactively identifies and
mitigates project risks through effective project management of resources.
• Prepare and communicate
program and project overviews and status reports to CSS leadership
• Identifies data needs and
requirements proactively. Assumes final
responsibility for the integrity of projects through coordination,
identification of scope and impact, data gathering strategy, effective
presentation and assessment of implications.
• Establishes and maintains
collaborative relationships with CSS, other experts throughout the
organization and institutional leadership to assure advancement of
multidisciplinary operational projects and programs.
Business Process Management and Analysis: Provides
expert analytical and business process leadership to highly visible, sensitive
and multifaceted projects and operational issues including space, staffing,
productivity, and budgets.
• Conducts analysis and
assessment of operational programs, processes and outcomes utilizing
quantitative tools and methods to identify performance issues.
• Designs processes to address
identified problems and monitor performance.
• Gathers data and develops and
implements analytical tools, reports and scorecards and makes recommendations
for improvement
• Educates CSS leadership on
the application and interpretation of reports and data analysis
• Drives efforts to overcome
obstacles and active resistance to change by utilizing effective negotiation
and communication skills.
• Prepares and analyzes
business plans for short and long term objectives.
Strategic Planning: Plans,
directs and coordinates the strategic planning and performance improvement
efforts for the CSS Division.
• Works with the CSS Division
leadership to formulate strategies, set priorities, goals and objectives to
implement long term strategic plans.
• Identifies and implements
strategies to improve efficiency within the division.
• Provides oversight and
planning for division strategic related projects.
